Mobility, not Unified Communications, top priority for businesses

Unified Communications (UC) is getting a lot of publicity in the tech media these days. But the big push by manufacturers to integrate chat and presence with existing communication systems may not drive sales as much as initially expected.

A recent Forrester survey of 2,187 North American and European companies stated there is "confusion about the value" of unified communications for their company. It seems that UC is regarded as a "nice, but not critical" application for communication systems. In fact, UC is not even the number 1 priority for corporations, mobility is. 64% of the respondents in the Forrester survey indicate that "providing more mobility support to employees is a priority", with 23% citing it as a critical priority.

Unfortunately, mobility is a trickier topic than UC for many communication systems due to the complexities of multiple cellular carriers, mobile devices, and operating systems. Getting all 3 pieces of that puzzle to work together is a daunting task. However it does generate a call to action for future investment and upgrading of communication technology. Extending the desktop to the mobile space adds many levels of value and an enhanced ROI to a communication system.

Unified Communication could find a niche spot in the marketplace riding the coat tails of mobility. As UC becomes more common, many manufacturers will begin to offer it as a standard feature and not an enhanced (think more money) add-on with true enterprise mobility becoming the featured enhancement. UC can provide a nice complement to mobility extending enterprise chat, presence, and even GPS personnel location to a mobile device.

Soon, users will have access to UC apps as easily as traditional e-mail and unified messaging (voice mail merged with e-mail). Remember, these features were once heralded as high-end cutting edge applications as well.

Somebody let me know when they merge mobility with video conferencing, that will be interesting.

Microsoft CEO: "No print media in 10 years". I say it may be sooner than that!!

Microsoft CEO Steve Ballmer has been quoted as saying there will be, "no media consumption left in 10 years that is not delivered over an IP network." Ballmer continued to say there “will be no newspapers, no magazines that are delivered in paper form. Everything gets delivered in an electronic form.”

To this I say, duh!!!

Somebody sign me up for CEO out west and I'll shout from the mountain top obvious statements. I don't mean to be over the top here, but for many people including myself, this all digital media concept is already a reality.

Every morning, I wake up and turn on the TV (delivered via an IP network), eat breakfast, get dressed and check some news on my PDA. After that it's off to the office where a flurry of digital media is accessed via the desktop. I can browse any newspaper online, read RSS feeds from hundreds of different websites, and even watch a streaming feed of CNBC.

The fact of the matter is I already get every piece of news and media digitally, I can't even fold a newspaper very well.

I know there are many out there that don't realize this, but reality is that technology advances exponentially and in the past 5 years the proliferation of the mobile web and streaming media has been enormous. With wireless networks beefing up and PDA's, smartphones, and UMPC's getting faster and more accessible to the everyday user, this all digital future will become a reality before we know it.

Is LTE the next must-have mobile broadband technology?

Credit: Networkworld.com

Long Term Evolution (LTE)-based services are garnering a lot of attention in the mobile broadband industry, despite the fact that they are at least two years away from being deployed.

LTE, considered by many analysts to be the next big wave in 4G wireless technology, is due to be launched commercially in 2010 by Verizon and AT&T, roughly two years after the Clearwire coalition’s big commercial WiMAX launch slated for later this year.

Technically speaking, LTE is a modulation technique that is the latest variation of Global Systems for Mobile Communications (GSM) technology. Its developers at the 3rd Generation Partnership Project (3GPP) dubbed it “Long Term Evolution” because they view it as the natural progression of High-Speed Packet Access (HSPA), the GSM technology that is currently used by carriers such as AT&T to deliver 3G mobile broadband.

GSM is by far the dominant mobile standard worldwide, with more the 2 billion global customers. In the United States, however, the only carriers that currently use GSM are AT&T and T-Mobile. Carriers Verizon and Sprint both use the rival Code Division for Multiple Access (CDMA) technology, although Verizon is due to move over to the GSM side when it launches its own LTE network sometime in 2010.

While it is far too early to predict how successful LTE will be in the enterprise market, recent trends indicate that demand for the technology could get a significant boost as businesses demand ever-faster mobile broadband access. For instance, a recent survey conducted by market research firm Chadwick Martin Bailey reports that nearly half of all enterprises currently use 3G cellular services, and that more than one-third plan on using WiMAX technology within the next year.

The major reasons for deploying mobile enterprise applications, the survey finds, include increased employee productivity and increased employee availability, as more than 80% of corporate users list both of them as key reasons for using more mobile technologies. If demand for increased mobile broadband speeds continues to be strong, LTE could be in a good position to compete with WiMAX as a widely deployed mobile broadband standard when it comes to market in 2010.

Check out the whole article here.

BlackBerry users tie into PBX for unified communications

Credit: NetworkWorld.com

Enterprises are starting to use the BlackBerry in a new way: as a means of taking their desk phones mobile.

Research In Motion, known mainly as a mobile e-mail vendor, is making a surprising effort to leverage the voice side of the BlackBerry smartphone, positioning its server software as a way to blend cellular and corporate voice networks by linking the BlackBerry Enterprise Server (BES) with the corporate PBX.

The result is a set of capabilities, achieved without major infrastructure changes, that many enterprises probably will find compelling. They include a single corporate telephone number that rings on a cell phone, an office phone, a business phone at home, or on a BlackBerry, extending PBX features to the BlackBerry. (Compare unified communications products.)

Fayetteville State University (FSU) in North Carolina experienced the power of RIM's Mobile Voice System (MVS) when a key storage-area network suffered a catastrophic failure, says Joseph Vittorelli, the university's director of systems and infrastructure. Within minutes, he connected to every staff member he needed -- regardless of where they were -- via the conference feature, made assignments and got the team working together on very short notice.

FSU, Dell and Chicago-based produce-wholesaler Anthony Morano Co. were panelists at this week's annual BlackBerry user conference, discussing fixed-mobile convergence (FMC) and MVS.

Another change at FSU is that voice mails -- a product of people's inability to connect -- have dropped to zero in many cases. Vittorelli recently got a call from a user who returned from lunch, found she had three voice mails and demanded to know why the calls had not reached her BlackBerry smartphone.

"Enterprises are realizing as they look at fixed-mobile convergence and unified communications that mobility is a big part of this," says David Heit, director of software product management, who focuses on MVS, server software introduced in 2007 and based on a product acquired when RIM bought Ascendent Systems.

MVS links the BES to a large number of PBX brands, forging voice- and call-control links between the BlackBerry cellular world, corporate telecom systems, and an array of carrier-base landline and wireless networks. Users get a new corporate phone number that overlays their cell-phone number. All inbound calls are made to that one number, ring on all of the user's phones, and connect on whichever phone the user answers. "I now have the concepts of call routing and call control [with the BlackBerry devices]," Heit says.

Heit demonstrates on his own BlackBerry, selecting a five-digit corporate extension at a desk in RIM's Waterloo, Ontario, headquarters and pressing a button to connect over AT&T's Enhanced Data Rates for GSM Evolution network. For the first time, the BlackBerry becomes in effect the user's mobile desk phone, not just his mobile e-mail device.

It's all done without wading into what Heit calls the "thick soup" of the complexities of VoIP infrastructure deployments, of FMC architectures, and the like. "The trend to all-IP converged infrastructures will take years," he says.

You can see the whole article here.

Japanese Internet satellite hits 1.2Gbps

Credit: NetworkWorld.com

Engineers testing a recently launched Japanese data communications satellite have succeeded in establishing a two-way Internet link running at 1.2G bps (bits per second) each way, they said Monday.

The speed represents a record for satellite communications, according to the Japan Aerospace Exploration Agency and the National Institute of Information and Communications Technology.

The tests were carried out on May 2 as part of verification of the Kizuna satellite. In the tests data was transmitted on two 622M-bps channels both up to the satellite and down to a receiving antenna. Together the combined data transmission speed was 1.2G bps.

Kizuna was launched on Feb. 23 and is intended to provide high-speed Internet links to homes and offices in remote areas, to organizations as a back-up during natural disasters and to improve regional communications links in Asia.

One of the satellite's special features is an on-board Asynchronous Transfer Mode (ATM) switch. In other satellite Internet systems data sent to the satellite has to be sent to an earth station, demodulated, switched to its destination and then remodulated and sent again via the satellite to reach its destination. With a switch onboard the satellite is capable of doing all this in space thus making more efficient use of the available frequency spectrum, according to JAXA.

Tests carried out in March and April verified uplink communications at 1.5M bps and downlink at 155M bps using a compact 45-centimeter antenna and both up and downstream at 155M bps using a larger 1.2-meter dish. At the time JAXA said the 155M-bps downlink was the fastest in the world achieved with such a small-size antenna.